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  3. How to manage good bots? Difference between good bots and bad bots

How to manage good bots? Difference between good bots and bad bots

  • By Gcore
  • February 9, 2023
  • 12 min read
How to manage good bots? Difference between good bots and bad bots

A bot, short for “robot,” is a type of software program that can automatically perform tasks quickly and efficiently. These tasks can range from simple things like getting weather updates and news alerts to more complex ones like data entry and analysis. While bots can be beneficial in our daily lives, they are also associated with malicious activities we’re all too familiar with, such as DDoS attacks and credit card fraud.

In this post, we’ll dive deep into the topic and explore the difference between good bots and bad bots. You’ll learn about bot management, including best practices and available tools to identify and implement them. By the time you finish reading, you’ll have a good grasp on how to properly manage bots on your website or application—and how to keep any bad bots from getting through the door.

What is a good bot?

Good bots, also known as helpful or valuable bots, are software programs that are designed to perform specific tasks that benefit the user or the organization. They are built to improve the user experience on the internet.

For instance, good bots crawl through websites, examining the content to ensure it is safe. Search engines like Google use these crawlers to check web pages and improve search results. Also, good bots can be found performing various tasks such as gathering and organizing information, conducting analytics, sending reminders, and providing basic customer service.

Now that you’re familiar with what a good bot is, let’s take a look at some specific instances of their use “in the wild.”

The following are examples of good bots:

  • Search engine crawlers. Googlebots and Bingbots are web crawlers that help the search engines Google and Bing, respectively, index and rank web pages. These types of bots comb through the entire internet to find the best content that can enhance search engine results.
  • Site monitoring bot. This type of bot is used to continuously monitor a website or web application for availability, performance, and functionality. It helps detect (and alert us about) issues that could affect the user experience, such as slow page load times, broken links, or server errors. Some examples of these are Uptime Robot, StatusCake, and Pingdom.
  • Social media crawlers. Social networking sites use bots like these to make better content recommendations as well as battle spam and fake accounts, all with the intent of presenting an optimal and safe online environment for the site’s users. Examples of such bots are the Facebook crawler and Pinterest crawler.
  • Chatbot. Facebook’s Messenger and Google Assistant are bots that can automate repetitive tasks like responding to chat messages. They mimic human conversation by replying to specific prompts with predetermined answers. Another example, OpenAI’s ChatGPT, serves as a highly advanced chatbot, utilizing AI/ML technology to simulate human conversation and provide automated responses to individual queries. This can save time and resources for organizations of all sizes, whether it’s a big company, a small business, or even an individual user.
  • Voice bot. Also referred to as voice-enabled chatbots, these run on AI-powered software that can accept voice commands and respond with voice output. They provide users with a more efficient means of communication when compared to text-based chatbots. Well-known examples of voice bots include Apple’s Siri, Amazon’s Alexa, and the above-mentioned Google Assistant.
  • Aggregator bot. Like the name implies, this bot vacuums up web data, gathering information on a wide range of topics—weather updates, stock prices, news headlines, etc. It brings all of this information together and presents it in one convenient location. Google News and Feedly are examples of aggregator bots in action.

There are many other fields where good bots are in use—in fintech (making split-second decisions in the stock market), in video games (as automated players), in healthcare (assisting with research tasks and test analysis), and numerous other applications.

We’ve covered the basics of what good bots are and how they are employed for our benefit—now it’s time to start talking about the bad ones.

What is a bad bot?

Bad bots are a type of software application that is created with the intention of causing harm. They are programmed to perform automated tasks such as scraping website content, spamming, hacking, and committing fraud. Unlike good bots that assist users, bad bots have the opposite effect: spreading disinformation, crashing websites, infiltrating social media sites, using fake accounts to spam malicious content, etc.

Imagine the impact on specific individuals or organizations once bad bots target them. The result can be financial loss, reputational damage, even legal issues if sensitive information is stolen or shared—or all of the above. It can also lead to identity theft or other types of cybercrime. The consequences can be severe, and individuals and industries must take necessary precautions to protect themselves from bad bots.

Read on to familiarize yourself with instances of bad bots and how they operate.

Examples of bad bots are the following:

  • Web content scraper. Initially, there are some positives in using web content scrapers (for ethical purposes), but mostly it’s being used with bad intentions. The intent is to crawl websites and collect confidential data, such as personal details and financial information, which can be used for identity theft, financial fraud and/or data breaches. For instance, a cybercriminal may target an e-commerce website with a scraper designed to extract sensitive information, resulting in financial losses for both individuals and businesses.
  • Spammer bot. Bots utilized to send spam messages or post spam comments on websites and social media platforms. As per SpamLaws, spam is responsible for 14.5 billion messages globally per day, representing 45% of all emails generated—and the bots are responsible for a significant part of it.
  • DDoS bot. These bots are used to launch DDoS attacks against websites by overwhelming them with traffic, making those sites unavailable to legitimate users. Cybercriminals are taking advantage of these bad bots, resulting in DDoS attacks that have become more complex than ever before.
  • Click fraud bot. A bot created specifically to artificially inflate advertising platform revenue by clicking on links or ads. Bad bots generate these fake page views and clicks, distorting the real metrics of ad performance, which in turn defrauds advertisers. According to Statista, digital advertising fraud costs are predicted to rise from $35 billion to $100 billion between 2018 and 2023, potentially causing significant losses for online publishers.

  • Account takeover bot. This type of bad bot attempts to gain unauthorized access to a user’s online account by automating the process of guessing or cracking login credentials. Once access is gained, the bot can carry out malicious activities, such as credit card fraud or stealing sensitive information.

Take note that malicious and harmful bots have become more advanced in recent years because of cybercriminals, making them more challenging to identify and block—the bots have evolved from basic crawlers to more sophisticated programs that mimic human behavior, using advanced techniques to avoid detection.

Let’s now proceed to highlighting some telltale signs—the indicators—that will help inform you if a particular bot is good or evil.

How do you best identify the good bots from bad bots?

We’ve discussed various ways in which bots are utilized today. The difference lies in the intention of the person who created the bot—it can be either useful or harmful. From the perspective of a business owner or a regular user, how can you distinguish between good and bad bots? Even for someone who is new to the subject, there are ways to differentiate between the two.

Approach & methodsHow it worksGood bots identificationBad bots identification
User Agent AnalysisThe website owner can check the user-agent strings of incoming traffic to their site. This information is stored in the HTTP header and is easily accessible for analysis.A bot scans your website to index it for search engines. The official Google bot typically identifies itself by using its user agent ID, such as “Googlebot” or something similar, to let website owners know that it is indeed a bot from Google. The same thing applies for the Bing bot.Regular users and good bots typically have a recognizable user agent ID, which can identify them and their purpose. On the other hand, if a bot doesn’t include a user agent ID or the ID is unknown, this could indicate that the bot is malicious and should be treated as a potential threat.
Behavior AnalysisThis approach is used to identify the bot’s behavior or network. The program looks at the request frequency, IP address, and content of the request.A good bot is likely to make requests at a consistent rate, with a small number of requests per minute.A bad bot might make excessive requests, attempting to scrape data or overwhelm the website.
IP address AnalysisA method used to identify the source of incoming traffic on a website or network. Checking the IP address can determine if it belongs to a credible source or not.Good bots often use static IP addresses, meaning that the same IP address is used consistently for all requests. There’s a known list of IP addresses of confirmed good bots to check and compare.Bad bots often use dynamic IP addresses, which change frequently, making it more difficult to identify and track their activity.
CAPTCHA ChallengeCAPTCHA is a technique used to distinguish between good and bad bots by presenting a challenge to the user. The most common type of challenge is a distorted text or image that must be solved before accessing a website. Moreover, Google’s reCAPTCHA can be used for free to protect websites from spam and abuse. Unlike traditional CAPTCHAs, reCAPTCHA employs advanced algorithms and machine learning models to analyze user behavior.Good bots, such as search engine crawlers, are designed to mimic human behavior and solve simple CAPTCHA challenges. With the help of Google’s reCAPTCHA It identifies good bots by analyzing the IP address reputation, browser behavior, device information and cookie usage.Google’s reCAPTCHA can identify and block malicious bots. It uses various signals to determine if a request is made by a human or a bot, such as the IP address, browser type, and other characteristics. If the system suspects that a request comes from a bad bot, it may ask the user to complete a challenging and complex task or puzzle.

What is bot management and how does it work?

Bot management is necessary for identifying, monitoring, and tracking the behavior of bots on a website or network. It aims to manage good bots, which are beneficial to the website or network, while protecting against bad bots, which can cause harm. The goal is to take advantage of the good bots and eliminate the negative impact of the malicious ones.

For a business/website owner, bot management is of utmost importance, as it plays a vital role in protecting your online assets and maintaining the integrity of your website. Here are a few key reasons why bot management should be on your radar:

  1. Protects against spam and fraud. Bot management can help identify and prevent spam and fraudulent activities on your website. This not only protects your business and its reputation, but it also helps ensure the safety of your customers.
  2. Maintains website performance. Bots in general can consume a significant amount of your website’s resources, slowing down the performance and affecting the user experience. Properly managing bots helps to regulate and control the bot traffic, reduce the load on your servers and maintain the website and SEO performance.
  3. Ensures fair competition. Managing bots also helps prevent the use of bad bots from unethical scraping of a website’s content, ensuring a fair and level playing field for all businesses. For instance, web scraping can be used by your competitor to research and analyze your website—for example, to find out what your best product offerings, features, categories, and bundle deals are. Competitors can also use illegal scraping of SEO strategies, social media presence, and consumer feedback through comments, posts and reviews.
  4. Protects against legal liabilities. Managing bots protects you against legal liabilities and strengthens user privacy. A bot management system could help an organization comply with, for example, the European Union’s General Data Protection Regulation (GDPR). The protocol requires companies to protect the personal data of EU citizens, making sure that the data is processed in a transparent and secure manner.
  5. Compliance with regulations. Certain industries and sectors are subject to regulations that require them to protect user data and prevent malicious activity. Managing bots can help organizations and website owners to comply with these regulations and avoid costly fines.
  6. Protects online advertising revenue. Malicious bots can compromise online advertising systems, leading to lost revenue for publishers and advertisers. You can prevent this by blocking harmful bots from accessing advertising networks.
  7. Preserves the integrity of online data and analytics. Bot management helps to prevent bots from skewing website analytics and distorting the data that businesses rely on to make informed decisions.

In bot management, the process typically involves several technical components. Let’s take a look at how this system works and see some examples.

ComponentDescriptionExample
Bot DetectionThis is the first step in the bot management process. It involves identifying bots that are accessing your website or application. It can be done by different approaches such as user-agent analysis, IP address analysis and behavioral analysis.A website admin uses IP address analysis as an approach to determine if the incoming request is from a known good bot, such as Googlebot, or a known bad bot, such as botnet.
Bot ClassificationOnce bots have been detected, the next step is to classify them into good bots and bad bots. This is done based on the information gathered during bot detection.After classifying if it’s a good bot—let’s say it’s a search engine crawler—the website admin then lets these bots crawl through the website. If it’s a bad bot, the admin blocks traffic from it.
Bot FilteringThis is the process of blocking or limiting the access of bad bots to your website or application. This can be done using various methods, such as rate limiting, IP blocking, and CAPTCHA challenges.For example, the website admin can use rate limiting, which involves setting a maximum number of requests that a bot can make to your website or application within a given time period.
Bot MonitoringBot monitoring is the process of keeping track of a bot’s activities such as automated programs that perform various tasks online. This is important because bots can be used for both good and bad purposes. Without proper monitoring, they can cause security risks, harm businesses, or negatively impact consumers.An ecommerce website’s administrator can utilize bot monitoring to track the quantity of requests made by each bot to the site and compare it to their past data. This helps identify any abrupt increases in activity that might suggest malicious behavior. If the monitoring system detects any harmful bots, it may automatically block them or notify the administrator for closer examination.
Bot ReportingA process of generating reports on bot activity. These reports include the number of bots detected, the types of bots, and the actions taken to manage the bots. They can be used to track the effectiveness of your bot management system and make informed decisions about future bot management strategies.For instance, using bot reporting like log analysis, dashboards and alerts. These practices can generate daily or weekly reports on the activity of bots on the website, including the number of bots detected, the types of bots detected, and the actions taken to manage the bots.

These are a few examples of some of the technical components in bot management. Apart from the ones mentioned above, there are some specific components and tools used depending on the unique needs and requirements of your website and application. This may include bot management solutions that are a paid service and can be purchased online.

Within the market, there are complex, third party solutions designed to protect websites and apps from malicious bots. They’re designed to detect bots, distinguish between good and bad ones, block malicious activities, gather logs, and continuously evolve to stay ahead of the rising threat of bad bots. These solutions make it easier for website/app owners, as the owners don’t need to build their own protection—simply activate a third-party service and enjoy the protection it provides. One such service is Gcore Protection, and we will discuss how it works and helps fight against bad bots.

How does Gcore protection work against bad bots?

Gcore offers a comprehensive web security solution that includes robust bot protection. We understand the growing concern surrounding bad bots and our solution tackles this challenge through a three-level approach.

  1. DDoS Protection. Our first level offers protection against common L3/L4 volumetric attacks, which are often used in DDoS attacks. This reduces the risk of service outages and prevents website performance degradation.  
     
    Discover more details about Gcore’s DDoS protection.
  2. Web Application Firewall. Our WAF employs a combination of real-time monitoring and advanced machine learning techniques to protect user information and prevent the loss of valuable digital assets. The DDoS protection system at Gcore functions by continuously evaluating incoming traffic in real-time, checking it against set rules, calculating request features based on assigned weights, and blocking requests that exceed the defined threshold score.  
  3. Bot Protection. By using Gcore’s Bot Protection, you can safeguard your online services from overloading and ensure a seamless business workflow. This level of protection utilizes a set of algorithms designed to remove any unwanted traffic that has already entered the perimeter. As a result, it mitigates website fraud attacks, eliminates request form spamming, and prevents brute-force attacks.  

Our bot protection guarantees defense against these malicious bot activities:

  • Web content scraping
  • Account takeover
  • Form submission abuse
  • API data scraping
  • TLS session attacks

At Gcore, our users enjoy complete protection from both typical invasive approaches, such as botnet attacks, as well as those that can be disguised or mixed in with legitimate traffic from real users or good bots like search engine crawlers. This, combined with the ability to integrate with a WAF, empowers our clients to effectively manage the impact of attacks across the network, transport, and application layer. Here are the key benefits and security features you can expect with Gcore’s all in one web security against DDoS attacks (L3, L4, L7), hacking threats and malicious bot activities.

Key benefitsSecurity features
Maintain uninterrupted service during intense attacksGlobal traffic filtering with a widespread network
Focus on running your business instead of fortifying web securityDDoS attack resistance with growing network capacity
Secure your application against various attack types while preserving performanceEarly detection of low-rate attacks and precise threat detection with low false positive rate
Cut costs by eliminating the need for expensive web filtering and network hardwareSession blocking for enhanced security

In addition to this, our multilevel security system keeps a close eye on all incoming requests. If it sees that a lot of requests are coming from the same IP address for a specific URL, it will flag it and block the session. Our system is smart enough to know what’s normal and what’s not. It can detect any excessive requests and respond automatically. This helps us ensure that only legitimate traffic is allowed to pass through to your website, while blocking any volumetric attacks that may come your way.

Conclusion

Bot management is crucial when it comes to websites and applications. As we discussed in this article, there are two types of bots—good bots and bad bots. Good bots bring in valuable traffic, while bad bots can cause harm and create security threats. That’s why it’s important to have proper bot management in place. By managing the different bots that access your website or application, you can keep your business safe from spam and fraud, protect your customers’ privacy and security, and make sure everyone has a good experience on your website. And by being proactive about bot management, you’ll be taking steps to keep your online presence secure and trustworthy.

Alongside utilizing the bot management strategies we’ve outlined today, Gcore adds an additional layer by offering comprehensive protection against bad bots and other types of attacks, allowing website owners to effectively manage the impact of attacks and ensure the smooth operation of their website or application. This allows businesses and individuals running websites to confidently protect their online assets and ensure their networks are secure.

Keep your website or application secure from malicious bots with Gcore’s web application security solutions. Utilizing advanced technology and staying up-to-date with the latest threats, Gcore offers peace of mind for businesses seeking top-notch security. Connect with our experts to learn more.

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On a bigger scale, local pirate servers may target gaming service providers entering new markets to harm their brand and hold onto market share. These rivalries highlight the competitive and occasionally antagonistic character of the Minecraft community, where the stakes frequently surpass in-game achievements.Personal vendettas and retaliationPersonal conflicts can occasionally be the source of DDoS attacks in Minecraft. In these situations, servers are targeted in retribution by individual gamers or disgruntled former employees. These attacks are frequently the result of complaints about unsolved conflicts, bans, or disagreements over in-game behavior. Retaliation-driven DDoS events can cause significant disruption, although lower in scope than attacks with financial motivations.Displaying technical masterySome attackers carry out DDoS attacks to showcase their abilities. Minecraft is a perfect testing ground because of its large player base and community-driven server infrastructure. Successful strikes that demonstrate their skills enhance reputations within some underground communities. Instead of being a means to an end, the act itself becomes a badge of honor for those involved.HacktivismHacktivists—people who employ hacking as a form of protest—occasionally target Minecraft servers to further their political or social goals. These attacks are meant to raise awareness of a subject rather than be driven by personal grievances or material gain. To promote their message, they might, for instance, assault servers that are thought to support unfair policies or practices. This would be an example of digital activism. Even though they are less frequent, these instances highlight the various reasons why DDoS attacks occur.Data theftMinecraft servers often hold significant user data, including email addresses, usernames, and sometimes even payment information. Malicious actors sometimes launch DDoS attacks as a smokescreen to divert server administrators’ attention from their attempts to breach the server and steal confidential information. This dual-purpose approach disrupts gameplay and poses significant risks to user privacy and security, making data theft one of the more insidious motives behind such attacks.Securing the Minecraft ecosystemDDoS attacks against Minecraft are motivated by various factors, including personal grudges, data theft, and financial gain. Every attack reveals wider cybersecurity threats, interferes with gameplay, and damages community trust. Understanding these motivations can help server owners take informed steps to secure their servers, but often, investing in reliable DDoS protection is the simplest and most effective way to guarantee that Minecraft remains a safe and enjoyable experience for players worldwide. By addressing the root causes and improving server resilience, stakeholders can mitigate the impact of such attacks and protect the integrity of the game.Gcore offers robust, multi-layered security solutions designed to shield gaming communities from the ever-growing threat of DDoS attacks. Founded by gamers for gamers, Gcore understands the industry’s unique challenges. Our tools enable smooth gameplay and peace of mind for both server owners and players.Want an in-depth look at how to secure your Minecraft servers?Download our ultimate guide

What is a DDoS attack?

A DDoS (distributed denial-of-service) attack is a type of cyberattack in which a hacker overwhelms a server with an excessive number of requests, causing the server to stop functioning properly. This can cause the website, app, game, or other online service to become slow, unresponsive, or completely unavailable. DDoS attacks can result in lost customers and revenue for the victim. DDoS attacks are becoming increasingly common, with a 46% increase in the first half of 2024 compared to the same period in 2023.How do DDoS attacks work?DDoS attacks work by overwhelming and flooding a company’s resources so that legitimate users cannot get through. The attacker creates huge amounts of malicious traffic by creating a botnet, a collection of compromised devices that work together to carry out the attack without the device owners’ knowledge. The attacker, referred to as the botmaster, sends instructions to the botnet in order to implement the attack. The attacker forces these bots to send an enormous amount of internet traffic to a victim’s resource. As a result, the server can’t process real users trying to access the website or app. This causes customer dissatisfaction and frustration, lost revenue, and reputational damage for companies.Think of it this way: Imagine a vast call center. Someone dials the number but gets a busy tone. This is because a single spammer has made thousands of automated calls from different phones. The call center’s lines are overloaded, and the legitimate callers cannot get through.DDoS attacks work similarly, but online: The fraudster’s activity completely blocks the end users from reaching the website or online service.Different types of DDoS attacksThere are three categories of DDoS attacks, each attacking a different network communication layer. These layers come from the OSI (Open Systems Interconnection) model, the foundational framework for network communication that describes how different systems and devices connect and communicate. This model has seven layers. DDoS attacks seek to exploit vulnerabilities across three of them: L3, L4, and L7.While all three types of attacks have the same end goal, they differ in how they work and which online resources they target. L3 and L4 DDoS attacks target servers and infrastructure, while L7 attacks affect the app itself.Volumetric attacks (L3) overwhelm the network equipment, bandwidth, or server with a high volume of traffic.Connection protocol attacks (L4) target the resources of a network-based service, like website firewalls or server operating systems.Application layer attacks (L7) overwhelm the network layer, where the application operates with many malicious requests, which leads to application failure.1. Volumetric attacks (L3)L3, or volumetric, DDoS attacks are the most common form of DDoS attack. They work by flooding internal networks with malicious traffic, aiming to exhaust bandwidth and disrupt the connection between the target network or service and the internet. By exploiting key communication protocols, attackers send massive amounts of traffic, often with spoofed IP addresses, to overwhelm the victim’s network. As the network equipment strains to process this influx of data, legitimate requests are delayed or dropped, leading to service degradation or even complete network failure.2. Connection protocol attacks (L4)Protocol attacks occur when attackers send connection requests from multiple IP addresses to target server open ports. One common tactic is a SYN flood, where attackers initiate connections without completing them. This forces the server to allocate resources to these unfinished sessions, quickly leading to resource exhaustion. As these fake requests consume the server’s CPU and memory, legitimate traffic is unable to get through. Firewalls and load balancers managing incoming traffic can also be overwhelmed, resulting in service outages.3. Application layer attacks (L7)Application layer attacks strike at the L7 layer, where applications operate. Web applications handle everything from simple static websites to complex platforms like e-commerce sites, social media networks, and SaaS solutions. In an L7 attack, a hacker deploys multiple bots or machines to repeatedly request the same resource until the server becomes overwhelmed.By mimicking genuine user behavior, attackers flood the web application with seemingly legitimate requests, often at high rates. For example, they might repeatedly submit incorrect login credentials or overload the search function by continuously searching for products. As the server consumes its resources managing these fake requests, genuine users experience slow response times or may be completely denied access to the application.How can DDoS attacks be prevented?To stay one step ahead of attackers, use a DDoS protection solution to protect your web resources. A mitigation solution detects and blocks harmful DDoS traffic sent by attackers, keeping your servers and applications safe and functional. If an attacker targets your server, your legitimate users won’t notice any change—even during a considerable attack—because the protection solution will allow safe traffic while identifying and blocking malicious requests.DDoS protection providers also give you reports on attempted DDoS attacks. This way, you can track when the attack happened, as well as the size and scale of the attack. This enables you to respond effectively, analyze the potential implications of the attack, and implement risk management strategies to mitigate future disruptions.Repel DDoS attacks with GcoreAt Gcore, we offer robust and proven security solutions to protect your business from DDoS attacks. Gcore DDoS Protection provides comprehensive mitigation at L3, L4, and L7 for websites, apps, and servers. We also offer L7 protection as part of Gcore WAAP, which keeps your web apps and APIs secure against a range of modern threats using AI-enabled threat detection.Take a look at our recent Radar report to learn more about the latest DDoS attack trends and the changing strategies and patterns of cyberattacks.Read our DDoS Attack Trends Radar report

How to Spot and Stop a DDoS Attack

The faster you detect and resolve a DDoS (distributed denial-of-service) attack, the less damage it can do to your business. Read on to learn how to identify the signs of a DDoS attack, differentiate it from other issues, and implement effective protection strategies to safeguard your business. You’ll also discover why professional mitigation is so important for your business.The Chronology of a DDoS AttackThe business impact of a DDoS attack generally increases the longer it continues. While the first few minutes might not be noticeable without a dedicated solution with monitoring capabilities, your digital services could be taken offline within an hour. No matter who your customer is or how you serve them, every business stands to lose customers, credibility, and revenue through downtime.The First Few Minutes: Initial Traffic SurgeAttackers often start with a low-volume traffic flow to avoid early detection. This phase, known as pre-flooding, evaluates the target system’s response and defenses. You may notice a slight increase in traffic, but it could still be within the range of normal fluctuations.Professional DDoS mitigation services use algorithms to spot these surges, identify whether the traffic increase is malicious, and stop attacks before they can have an impact. Without professional protection, it’s almost impossible to spot this pre-flooding phase, leading you into the following phases of an attack.The First Hour: Escalating TrafficThe attack will quickly escalate, resulting in a sudden and extreme increase in traffic volume. During this stage, network performance will start to degrade noticeably, causing unusually slow loading times for websites and services.Look out for network disconnections, or unusually slow performance. These are telltale signs of a DDoS attack in its early stages.The First Few Hours: Service DisruptionAs the attack intensifies, the website may become completely inaccessible. You might experience an increased volume of spam emails as part of a coordinated effort to overwhelm your systems. Frequent loss of connectivity within the local network can occur as the attack overloads the infrastructure.You can identify this stage by looking for website or network unavailability. Users will experience continuous problems when trying to connect to the targeted application or server.Within 24 Hours: Sustained ImpactIf the attack continues, the prolonged high traffic volume will cause extended service outages and significant slowdowns. By this point, it is clear that a DDoS attack is in progress, especially if multiple indicators are present simultaneously.By now, not only is your website and/or network unavailable, but you’re also at high risk of data breaches due to the loss of control of your digital resources.Distinguishing DDoS Attacks from Other IssuesWhile DDoS attack symptoms like slow performance and service outages are common, they can also be caused by other problems. Here’s how to differentiate between a DDoS attack and other issues:AspectDDoS attackHosting problemsLegitimate traffic spikeSoftware issuesTraffic volumeSudden, extreme increaseNo significant increaseHigh but expected during peaksNormal, higher, lower, or zeroService responseExtremely slow or unavailableSlow or intermittentSlower but usually functionalErratic, with specific errorsError messagesFrequent Service UnavailableInternal Server Error, TimeoutNo specific errors, slower responsesSpecific to the softwareDurationProlonged, until mitigatedVaries, often until resolvedTemporary, during peaks, often predictableVaries based on the bugSource of trafficMultiple, distributed, malicious signaturesConsistent with normal traffic, localizedGeographically diverse, consistent patternsDepends on the user baseProtective Strategies Against DDoS AttacksPrevention is the best defense against DDoS attacks. Here are some strategies to protect your business:Content delivery networks (CDNs): CDNs distribute your traffic across multiple servers worldwide, reducing the load on any single server and mitigating the impact of DDoS attacks.DDoS protection solutions: These services provide specialized tools to detect, mitigate, and block DDoS attacks. They continuously monitor traffic patterns in real time to detect anomalies and automatically respond to and stop attacks without manual intervention.Web application and API protection (WAAP): WAAP solutions protect web applications and APIs from a wide range of threats, including DDoS attacks. They use machine learning and behavioral analysis to detect and block sophisticated attacks, from DDoS assaults to SQL injections.Gcore provides all three protection strategies in a single platform, offering your business the security it needs to thrive in a challenging threat landscape.Don’t Delay, Protect Your Business NowGcore provides comprehensive DDoS protection, keeping your services online and your business thriving even during an attack. Explore Gcore DDoS Protection or get instant protection now.Discover the latest DDoS trends and threats in our H3 2023 report

Improve Your Privacy and Data Security with TLS Encryption on CDN

The web is a public infrastructure: Anyone can use it. Encryption is a must to ensure that communications over this public infrastructure are secure and private. You don’t want anyone to read or modify the data you send or receive, like credit card information when paying for an online service.TLS encryption is a basic yet crucial safeguard that ensures only the client (the user’s device, like a laptop) and server can read your request and response data; third parties are locked out. You can run TLS on a CDN for improved performance, caching, and TLS management. If you want to learn more about TLS and how running it on a CDN can improve your infrastructure, this is the right place to start.What Is TLS Encryption and Why Does It Matter?TLS, transport layer security, encrypts data sent via the web to prevent it from being seen or changed while it’s in transit. For that reason, it’s called encryption in-transit technology. TLS is also commonly called HTTPS when used with HTTP or SSL, as previous versions of the technology were based on it. TLS ensures high encryption performance and forward secrecy. To learn more about encryption, check out our dedicated article.TLS is a vital part of the web because it ensures trust for end users and search engines alike. End users can rest assured that their data—like online banking information or photos of their children—can’t be accessed. Search engines know that information protected by TLS is trustworthy, so they rate it higher than non-protected content.What’s the Connection Between TLS and CDN?A CDN, or content delivery network, helps improve your website’s performance by handling the delivery of your content from its own servers rather than your website’s server. When a CDN uses TLS, it ensures that your content is encrypted as it travels from your server to the CDN and from the CDN to your users.With TLS offloading, your server only needs to encrypt the content for each CDN node, not for every individual user. This reduces the workload on your server.Here’s a simple breakdown of how it works:Your server encrypts the content once and sends it to the CDN.The CDN caches this encrypted content.When a user requests the content, the CDN serves it directly to them, handling all encryption and reducing the need to repeatedly contact your server.Without a CDN, your server would have to encrypt and send content to each user individually, which can slow things down. With a CDN, your server encrypts the content once for the CDN. The CDN then takes over, encrypting and serving the content to all users, speeding up the process and reducing the load on your server.Figure 1: Comparison of how content is served with TLS on the web server (left) vs on CDN (right)Benefits of “Offloading” TLS to a CDNOffloading TLS to a CDN can improve your infrastructure with improved performance, better caching, and simplified TLS management.Increased PerformanceWhen establishing a TLS connection, the client and server must exchange information to negotiate a session key. This exchange involves four messages being sent over the network, as shown in Figure 2. The higher the latency between the two participants, the longer it takes to establish the connection. CDN nodes are typically closer to the client, resulting in lower latency and faster connection establishment.As mentioned above, CDN nodes handle all the encryption tasks. This frees up your server’s resources for other tasks and allows you to simplify its code base.Figure 2: TLS handshakeImproved CachingIf your data is encrypted, the CDN can’t cache it. A single file will look different from the CDN nodes for every new TLS connection, eliminating the CDN benefits (Figure 3). If the CDN holds the certificates, it can negotiate encryption with the clients and collect the files from your server in plaintext. This allows the CDN to cache the content efficiently and serve it faster to users.Figure 3: TLS and CDN caching comparedSimplified TLS ManagementThe CDN takes care of maintenance tasks such as certificate issuing, rotation, and auto-renewal. With the CDN managing TLS, your server’s code base can be simplified, and you no longer need to worry about potential TLS updates in the future.TLS Encryption with Gcore CDNWith the Gcore CDN we don’t just take care of your TLS encryption, but also file compression and DNS lookups. This way, you can unburden your servers from non-functional requirements, which leads to smaller, easier-to-maintain code bases, lower CPU, memory, and traffic impact, and a lower workload for the teams managing those servers.Gcore CDN offers two TLS offloading options:Free Let’s Encrypt certificates with automatic validation, an effective and efficient choice for simple security needsPaid custom certificates, ideal if your TLS setup has more complex requirementsHow to Enable HTTPS with a Free Let’s Encrypt CertificateSetting up HTTPS for your website is quick, easy, and free. First, make sure you have a Gcore CDN resource for your website. If you haven’t created one yet, you can do so in the Gcore Customer Portal by clicking Create CDN resource in the top-right of the window (Figure 4) and following the setup wizard. You’ll be asked to update your DNS records so they point to the Gcore CDN, allowing Gcore to issue the certificates later.Figure 4: Create CDN resourceNext, open the resource settings by selecting your CDN resource from the list in the center (Figure 5).Figure 5: Select the CDN resourceEnable HTTPS in the resource settings, as shown in Figure 6:Select SSL in the left navigationClick the Enable HTTPS checkboxClick Get SSL certificateFigure 6: Get an SSL certificateYour certificate will usually be issued within 30 minutes.Our Commitment to Online SecurityAt Gcore, we’re committed to making the internet secure for everyone. As part of this mission, we offer free CDN and free TLS certificates. Take advantage and protect your resources efficiently for free!Get TLS encryption on Gcore CDN free

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